Support
Email [email protected]. A person reads every message, usually within two business days.
Reporting a problem? Tell us your phone model, what you tapped, and what happened. A screenshot helps. Please don’t send your password, and leave out anyone else’s details.
Signing in
The sign-in code didn’t come
Check your spam or junk folder for a message from Wrapsheet. It can take a minute or two. The code in it works once, for one hour; after a minute you can ask for a new one. Still nothing? Email us from that address.
I forgot my password
On the sign-in screen, tap Forgot password? and we’ll email a code. Enter it in the app, then choose a new password.
Estimates and cheques
The estimate doesn’t match my cheque
Wrapsheet estimates from what you log. Where your log can’t settle a rule, it uses the lower figure and says what’s missing, so check those notes first. If the gap is still there, the estimate names the IPA article behind each line, so you can raise it with the production or an ACTRA steward. Wrapsheet’s figures are estimates, not a ruling.
What work does Wrapsheet cover?
Days under the ACTRA/CMPA/AQPM Independent Production Agreement (2025–2027): film and TV produced outside British Columbia. Not BC productions, commercials, IATSE or Equity work.
Is this ACTRA’s app?
No. Wrapsheet is independent and is not affiliated with or endorsed by ACTRA, the CMPA or the AQPM.
Your data
Getting a copy
In the app, go to Days → Export CSV for a spreadsheet of your logged days. For everything else we hold, email us.
Deleting your account
Go to Profile → Account → Delete account, or see Delete your account to ask by email.
How we handle your information is in the privacy policy.